Accesibility Statement - Game Hub

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Commitment to Accessibility

At Sportian, we believe accessibility is fundamental to providing an inclusive experience for everyone. We are committed to the continuous improvement of our digital products to ensure they become increasingly accessible and user-friendly for all people, including those with disabilities. For this reason, we work to implement best accessibility practices across our web and mobile platforms, in accordance with current regulations, including Law 11/2023 of May 8, which transposes Directive (EU) 2019/882 (European Accessibility Act).

Conformity status

We are in a process of continuous improvement to achieve the highest possible conformity with Royal Decree 1112/2018 of September 7. We are aware that some aspects of our website and mobile applications can still be improved. Currently, this product is partially compliant, and we are actively working to become increasingly accessible.

Content under improvement

We recognize that accessibility is an ongoing effort, and we are focusing on optimizing the following areas:

- Improve text alternatives for images and non-text content (WCAG 2.1 – 1.1.1).
- Strengthen color contrast in some texts (1.4.3).
- Ensure full keyboard navigation and visible focus (2.1.1, 2.4.3, 2.4.7).
- Make structure and relationships understandable via assistive technologies (1.3.1).
- Add accessible names/roles to links, buttons, media players (4.1.2).
- Group input fields properly with accessible labels and autocomplete (3.3.2, 1.3.5).
- Ensure error messages are clear, accessible, and not color-dependent (3.3.1).

Disproportionate burden

Not applicable (Article 5, Section 2 of Royal Decree 1112/2018).

Content outside the scope of applicable legislation

Not applicable (Article 3.4 of Royal Decree 1112/2018).

Preparation of this accesibility statement

This statement was prepared on May 30, 2025, based on an internal self-assessment, in accordance with Article 7.1.b) of Royal Decree 1112/2018 and with our team's commitment to continuous accessibility improvement. The last update to this statement was made on May 30, 2025.

Contact channels

We want the Sportian experience to be accessible to everyone. If you have any difficulty accessing our content or would like to send us suggestions to improve the accessibility of our platform, you can contact us via:

Email: accesibilidad@sportian.com
Phone: +34 911 23 91 96

Accessibility enquiries support

At Sportian, we value user feedback and strive to resolve any issues related to the accessibility of our digital services. If you inform us of an accessibility issue, we will assess the situation and work on potential improvements. Our team will respond to inquiries within a reasonable timeframe and provide solutions whenever possible.If you are not satisfied with the response received through the provided contact channels, you may escalate your complaint through our general customer service channels or through consumer rights protection avenues.

Commitment to continuous improvement

At Sportian, accessibility is an ever-evolving goal. We continue to invest in training for our team and in developing solutions that enable a more inclusive experience. Our commitment is to keep advancing so that more people can benefit from our services comfortably and efficiently.